ניהול טכנולוגי ופיתוח אישי
ניהול נכון של טכנולוגיה חיוני הן לעובדים במגזרים עתירי טכנולוגיה כמו תעשיות ההיי-טק והביוטכנולוגיה והן לעובדים בתעשיות מסורתיות ובארגונים ממשלתיים.
מקבלי ההחלטות מתמודדים באופן קבוע עם אתגרי הדורשים חדשנות ברמת המוצר, ברמת התהליך, ברמת השירות או ברמת הארגון.
Project Management
40 Academic hours
Project Management is an essential aspect of conducting business. Project Management teaches you how to be responsible for projects and strategies within an organisation. You will learn how to plan, meet deadlines, manage budgets, and achieve the objectives set by the company.
Product Management
40 Academic hours
In this course, you learn the core skills that make up the entire Product Management process, from ideation to market research to wireframing to prototyping to user stories to Product Management leadership
Management Development
40 Academic hours
Management development training is a process by which a company equips managers with knowledge and skills to be efficient in their jobs. For example, it increases their capacity to manage and communicate with staff and develop valuable relationships with others.
Customer Experience Management
40 Academic hours
Customer Experience Management (CEM or CXM) refers to the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, improve customer satisfaction, loyalty, and advocacy.
It involves understanding the customer journey, mapping out all the touchpoints a customer has with a brand, and optimizing each interaction to enhance the overall customer experience.
